Model code:

• TM

Where Is My Model / Code VIN Number?

You can typically find your car's Model code/ VIN number in a few places:

• Stamped on the dashboard near the windshield, on the driver's side of the vehicle
• On a plate or sticker on the driver's side door jamb
• Stamped on the engine's firewall
• On your insurance card and insurance policy
• On your vehicle title and registration

We appreciate your business and are committed to providing you with exceptional service and timely delivery. Please review the shipping information below for your order.

Order Processing Time:

Orders are usually processed within 24-48 hours after the order has been placed. We endeavour to provide a 5-10 day delivery service from receipt of the order and cleared payment across all of Switzerland for those products that we have in stock. For any other ordered items not carried in-stock we will provide an estimated delivery date of three working weeks and no more than 30 working days. After 30 working days, the customer can under our "refund-policy" cancel the order with a full refund via the original purchasing platform.

Packaging:

Our products will be shipped in locally sourced (Switzerland) plain boxes, made from recycled materials. We may use branded marketing on our packaging slips and tapes to identify our products to you. On occasions we may use original WeatherTech packaging for some items.

MS:Direct AG is our Logistics Service Provider for the Swiss market, we work with MS:Direct AG to offer the most cost-effective and efficient pricing and delivery services for our Swiss customers and clients

Shipping Rates:

From time to time, we may offer various delivery options, including free deliveries within Switzerland based on the order value and/or number of units purchased. However, we have certain items (CargoLiners), that can be over 100cm in width, which incur additional LaPoste (oversized) charges, we will charge for these oversized items at 18CHF. Irrespective of the free delivery for a combined purchase of over 250CHF.

Order Tracking:

Once your order has been shipped, you will receive an email with the tracking number and carrier information. You can also track your order status by logging into your account.